Shipping Policy
Once you have ordered a CNC machine tool from FORSUN CNC, we will contact you via email, phone, Whatsapp, etc. on the next working day. Our goal is to provide you with the best service, allowing you to make the most of your CNC machine tools. Our online sales representative will review your order and contact you with an estimated delivery date.
Shipping method
All CNC machines can be shipped to all parts of the world by sea, air, or international express logistics of DHL, FEDEX, UPS. You are welcome to get a free quotation by filling in your name, email, detailed address, product, and request form. We will contact you as soon as possible and provide complete information, including the most suitable delivery method (fast, safe, and prudent) and freight. CNC machine tools should first be properly packed in a fumigation-free wooden box. Usually, we deliver CNC machine tools by ship, and sometimes, according to customer requirements, we can also deliver by air or train. When the CNC machine tool arrives at your seaport or destination, you can use the bill of lading we provide to pick up the goods.
Delivery area: Global
Shipping fee: 500 USD
Delivery time: 15-20 working days after the order funds arrive
Shipment tracking
The process is relatively simple and well organized. Once the CNC machine tool leaves our factory, your goods will be assigned a delivery number. This is the tracking number of your shipment. We will contact you through tracking information and a website, where you can monitor your shipment.
Damaged goods
We will carefully select our carrier based on your product is being delivered safely and politely at a reasonable price. However, sometimes the goods may be damaged. Although this is rare, customers are required to follow a simple procedure to expedite the claims process (if needed). We require customers to notify us of any damage to the packaging and/or CNC machines within 24 hours. Customers can contact us at [email protected] or call +86 13287753168.
Transport reminder
During the COVID-19 pandemic, global transportation costs will rise under unstable conditions, and some transportation schedules have been extended. Please confirm the freight and delivery schedule with our sales manager before shipping.